About Go Insurance New Zealand – specialist travel insurance for New Zealand travellers
About Go Insurance New Zealand

Travel Insurance Designed for New Zealand Travellers, With Lloyd’s Security

Go Insurance helps New Zealand residents travel with confidence, with travel insurance built for the local market.

Our policies are underwritten by Certain Underwriters at Lloyd’s, the world’s leading insurance and reinsurance marketplace, and our experienced travel team is here to support you before, during and after your trip.

Why Travellers Choose Go

Cover You Can Rely On

✓Lloyd’s Security: underwritten at one of the world’s most recognised names in insurance
✓Travel insurance products designed for New Zealand residents
✓24/7 emergency assistance while travelling overseas
✓Clear Policy Wordings and practical support before you travel — view our Policy Wordings

Who We Are

A Travel Insurance Specialist

Go Insurance is a travel insurance specialist, helping our customers explore the world with confidence.

Our New Zealand products are made for local residents, with dedicated Policy Wordings, local support and cover shaped around the way New Zealanders travel. We believe travel insurance should be clear, practical and easy to understand, so you can make the right decision before you leave home.

Lloyd’s Security

Underwritten at Lloyd’s

Go Insurance policies are underwritten by Certain Underwriters at Lloyd’s. Lloyd’s is the world’s leading insurance and reinsurance marketplace, with a history spanning more than 330 years.

Lloyd’s has strong financial security, with the following Financial Strength Ratings:

✓A+ (Superior) — A.M. Best
✓AA- (Very Strong) — S&P Global
✓AA- (Very Strong) — Fitch Ratings
What It Means for You

Security You Can Travel With

Lloyd’s is recognised globally for its financial strength, its expertise and its role in helping people recover when the unexpected happens.

For New Zealand travellers, it means your cover is underwritten in one of the most established markets in global insurance. The underwriter for each product is set out in the relevant Policy Wording.

How You Travel

Built Around the Way New Zealanders Travel

New Zealanders travel widely — to Australia, the Pacific, Asia, Europe, North America and beyond.

Our goal is to provide travel insurance that is easy to understand, carries the security of a global insurance market, and is supported by a team that knows what New Zealand travellers need. Whether it’s a weekend away or a round-the-world journey, we’re here to help you travel with confidence.

Made for NZ Residents

Designed for New Zealand Travellers

New Zealand travellers have their own habits, destinations and expectations. That’s why we have dedicated Policy Wordings and product information for New Zealand residents.

Before you buy, check the relevant Policy Wording for details of cover, exclusions, limits and conditions.

Our Values

What We Stand For

Four principles guide how we design our products and support our customers.

1

Clear Cover

We make our products and Policy Wordings easy to understand before you buy.

2

Practical Support

We help from your first quote question through to emergency assistance and claims.

3

Travel Expertise

We understand the risks, disruptions and unexpected events that affect overseas travellers.

4

Customer Confidence

We want New Zealand travellers to feel informed, supported and confident when choosing cover.

24/7 Assistance

Support While You Travel

If something goes wrong overseas, emergency assistance is available 24 hours a day, 7 days a week.

Our team focuses on helping you understand your options, get the assistance you need and lodge a claim with the right information.

Our Commitment

Our Commitment to New Zealand Customers

✓Clear and transparent Policy Wordings
✓Easy online quotes and policy documents
✓Responsive customer support
✓Fair and efficient claims handling — claims support
✓Continuous product improvement