About Go Insurance New Zealand

About Go Insurance New Zealand

Travel insurance backed by Lloyd’s and designed for New Zealand travellers

Go Insurance helps New Zealand residents travel with confidence through travel insurance products designed specifically for the New Zealand market.

Backed by Lloyd’s, the world’s leading insurance and reinsurance marketplace, and supported by an experienced travel insurance team, we combine global insurance strength with a genuine focus on helping travellers before, during and after their trip.

Why travellers choose Go Insurance

Backed by Lloyd’s, one of the world’s most recognised names in insurance
Travel insurance products designed for New Zealand residents
24/7 emergency assistance while travelling overseas
Clear Policy Wordings and practical support before you travel

Who we are

Go Insurance is a travel insurance specialist helping customers explore the world with confidence.

Our New Zealand products are designed specifically for New Zealand residents. That means dedicated Policy Wordings, New Zealand-focused support resources and cover options built around the way New Zealanders travel.

We believe travel insurance should be clear, practical and easy to understand, so you can make informed decisions before you leave home.

Built around the way New Zealanders travel

New Zealanders are some of the world’s most enthusiastic travellers, exploring destinations across Australia, the Pacific, Asia, Europe, North America and beyond.

Our goal is simple: provide travel insurance that is easy to understand, backed by global insurance strength and supported by a team that understands the needs of New Zealand travellers.

Whether you’re planning a weekend getaway or a round-the-world adventure, we’re here to help you travel with confidence.

Backed by Lloyd’s

Go Insurance is backed by Lloyd’s, the world’s leading insurance and reinsurance marketplace.

With a history spanning more than 330 years, Lloyd’s is recognised globally for its financial strength, expertise and ability to help people navigate unexpected events.

For New Zealand travellers, that means confidence that your travel insurance is supported by one of the most established names in global insurance.

What we stand for

1

Clear cover

We aim to make our products and Policy Wordings easy to understand, so travellers know what to expect before they buy.

2

Practical support

From quote questions to emergency assistance and claims support, we focus on helping travellers at each stage of their journey.

3

Travel expertise

Travel insurance is our focus. Our team understands the risks, disruptions and unexpected events that can affect travellers overseas.

4

Customer confidence

We want New Zealand travellers to feel informed, supported and confident when choosing cover for their trip.

Designed for New Zealand travellers

New Zealand travellers have their own travel habits, destinations and expectations.

That is why Go Insurance New Zealand uses dedicated Policy Wordings and product information for New Zealand residents.

Before you buy, you should read the relevant Policy Wording so you understand what is covered, what is not covered, the limits that apply and any conditions or exclusions that may affect your trip.

Support while you travel

Travel can be unpredictable. If something goes wrong overseas, emergency assistance is available 24 hours a day, 7 days a week.

Our support approach is built around helping travellers understand their options, access assistance when needed and lodge claims with the right supporting information.

Our commitment to New Zealand customers

Clear and transparent Policy Wordings
Easy online quotes and policy documents
Responsive customer support
Fair and efficient claims handling
Continuous product improvement

When you travel, the world becomes local

Whether you are travelling from Auckland to Sydney, Christchurch to London or Wellington to Los Angeles, what matters is having the right cover, clear documentation and access to support when you need it.

Our role is to make travel insurance feel more straightforward, so you can spend less time worrying about what might go wrong and more time enjoying the journey.