Emergency Assistance
n case of emergencies while travelling, Go Insurance has a team of medical, insurance, and travel specialists to help you 24 hours a day, seven days a week.
Our dedicated team is multi-lingual and has a wealth of resources available to them to help you when you need it most.
Outside of New Zealand: +64 918 2505
Within New Zealand: 9 918 2505
Email: sosnz@goinsurance.co.nz
Customer Assistance
Our office hours are Mon-Fri 8:30am - 5pm (AEST)
If you are inquiring about sales or customer service, or if your trip has not yet commenced, kindly refer to the non-emergency contact details provided below.
Claims: claimsnz@goinsurance.co.nz
Customer service: infonz@goinsurance.co.nz
Sales: salesnz@goinsurance.co.nz
Within New Zealand: 0800 082 647
or 9 886 8484
Outside of New Zealand: +64 9 886 8484
Send us a letter
Please post all written correspondence to:
Go Insurance
PO Box 5964
Brendale, QLD 4500
Australia